Client Relationship Model, Phase 2 (CRM2) is an industry-wide regulatory initiative mandated by the Canadian Securities Administrators (CSA).
What is CRM2?
CRM2 is an industry-wide regulatory initiative that the Canadian Securities Administrators (CSA) have mandated under National Instrument 31-103. Starting in July 2014 and over the next two years, a number of changes will be implemented to help investors better understand how their relationship with their advisor is helping them reach their financial goals.
Beginning in January 2017, client statements will undergo a major facelift. The new statements will present more detailed information on fees and charges, as well as enhanced performance reporting based on a new way of calculating investment returns.
The videos below will showcase the some of the new information you will be receiving on your statements and how to better interpret the information.
Understanding the cost of investment funds: